Shuttle Services Cape Town

Effective Date: 11 February 2026

Shuttle Services Cape Town (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide when:

• Making a booking
• Requesting a quote
• Contacting us via WhatsApp, phone, or email
• Submitting a contact form
• Using our online booking system

Personal information may include:

• Full name
• Phone number
• Email address
• Pickup and drop-off details
• Travel dates and times
• Flight details (for airport transfers)
• Any other information you provide

We may also collect limited non-personal data such as:

• IP address
• Browser type
• Device information
• Website usage data

2. How We Use Your Information

We use your information to:

• Confirm and manage bookings
• Provide shuttle and transfer services
• Respond to inquiries
• Coordinate airport transfers
• Improve our transportation services
• Communicate important updates
• Comply with legal obligations

We only collect information necessary to provide safe, reliable, and professional shuttle services in Cape Town.

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

• With drivers or operational staff for booking coordination
• With trusted service providers who assist in business operations
• If required by law or legal process

All third parties are expected to protect your information and handle it responsibly.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

While we strive to protect your data, no online system is 100% secure. We encourage users to avoid sharing sensitive information unnecessarily.

5. Cookies & Website Tracking

Our website may use cookies to improve user experience and analyze website performance.

Cookies may collect:

• Website usage statistics
• Session data
• Browser information

You may disable cookies in your browser settings if preferred.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill booking obligations
• Meet legal or tax requirements
• Maintain business records

Once information is no longer required, it is securely deleted or anonymized.

7. Your Rights Under POPIA

In accordance with South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain data processing activities

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies separately.

9. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact:

Shuttle Services Cape Town
📞 Phone / WhatsApp: +27 76 867 2653
📧 Email: shuttleservicesct@gmail.com

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Continued use of our website and services constitutes acceptance of any updated terms.